Does QuickBooks Enterprise have 24 hour support?

Running a business requires a firm grasp on your finances. QuickBooks is a popular accounting software that helps with this, but you might be wondering if there's a more powerful option. That's where QuickBooks Enterprise comes in. Today, we'll explore the key differences between QuickBooks and QuickBooks Enterprise, helping you decide which one is right for your financial needs.
QuickBooks vs. QuickBooks Enterprise: What is QuickBooks Enterprise?
QuickBooks is great for individuals or smaller businesses. The Premier Version can handle up to 5 users at once, which is handy. But if you've got a bigger team, QuickBooks Enterprise Support might be the way to go since it can handle up to 30 users at once. It's designed for larger operations like manufacturing, wholesale, and construction. With QuickBooks Enterprise, you get all the features of regular QuickBooks, plus some extras like advanced pricing, payroll, and inventory tracking. It's got more room for data, better inventory management, and can handle multiple entities.

QuickBooks vs. QuickBooks Enterprise: Is QuickBooks Enterprise a Subscription?
 
QuickBooks is a one-time fee, but QuickBooks Enterprise works on a subscription basis, either monthly or annually. Plus, you've got options beyond the standard Enterprise edition. There are six industry-specific editions: Contractor, Manufacturing & Wholesale, Nonprofit, Retail, Professional Services, and Accountant.

QuickBooks vs. QuickBooks Enterprise: How much does QuickBooks Enterprise Cost?
When considering accounting software like QuickBooks, it's essential to understand the costs involved. While QuickBooks itself typically ranges from $300 to $600 as a one-time fee, QuickBooks Enterprise operates on a subscription basis, meaning ongoing costs.

QuickBooks Enterprise offers three subscription tiers – Silver, Gold, and Platinum, each tailored to different needs. The Silver plan includes advanced reporting and priority support, ideal for small teams. The Gold plan adds QuickBooks Desktop Enhanced payroll, suitable for businesses needing payroll services. Finally, the Platinum plan incorporates Advanced Inventory and Advanced Pricing, ideal for companies with complex inventory management needs.

For instance, the Silver plan for 3 users costs $2310/year, the Gold plan is $2657/year, and the Platinum plan is $3003/year. However, it's worth noting that Intuit often offers discounts, such as 50% off for the first year, which can significantly reduce costs.

Sources:

Intuit QuickBooks Enterprise Pricing: QuickBooks Pricing

Intuit QuickBooks Enterprise Support Number Features: QuickBooks Features

QuickBooks vs. QuickBooks Enterprise: Customer Support
How do I contact QuickBooks enterprise support?
There are two main ways to contact QuickBooks Enterprise support:

Phone: The quickest way to reach QuickBooks Enterprise support is by calling their toll-free number, which is the same for both QuickBooks Enterprise and Enterprise Plus: 𝟭(𝟴𝟱𝟱)𝟮𝟬𝟬-𝟮𝟴𝟴𝟬. This line is available 24/7 so you can get help whenever you need it.
 

Online Resources: QuickBooks also offers a variety of online resources that you can access at your convenience. This includes their extensive FAQ section and searchable knowledge base which might answer your question without needing to speak to someone directly at QuickBooks https://quickbooks.intuit.com/enterprise/support/.

How do I contact QuickBooks support?
The way you contact QuickBooks support depends on whether you're using QuickBooks Online or QuickBooks Desktop. Here's a breakdown for both:

For QuickBooks Online:

QuickBooks Desktop:

Within the Software: Open QuickBooks Desktop and go to the Help menu.

Select QuickBooks Desktop Help/Contact Us.

Briefly describe your issue and click Continue.

Sign in to your Intuit account (or create a new one if needed).

Choose to Chat with us or Have us call you.

Phone: Alternatively, you can call their support telephone number as QuickBooks Online: 𝟭(𝟴𝟱𝟱)𝟮𝟬𝟬-𝟮𝟴𝟴𝟬 / 855-200-2880 (available weekdays, 8 AM to 10 PM ET; Saturday & Sunday, 8 AM to 6 PM ET).

QuickBooks vs. QuickBooks Enterprise: Summary
Hopefully, we’ve answered your basic questions such as:

What is QuickBooks Enterprise?

Is QuickBooks Enterprise a Subscription?

How much does QuickBooks Enterprise Cost?

What is QuickBooks Enterprise?

Is QuickBooks Enterprise available through a subscription?

How much does QuickBooks Enterprise cost?

Before making any purchasing decisions, it's always wise to consult with your accountant or financial advisor. They can provide insights into tasks specific to your business processes that might be easier to handle in QuickBooks versus QuickBooks Enterprise.
Within the Software: Sign in to your QuickBooks Online account. Click the "?" Help button. You'll have two options:

Assistant: Type your question or topic in the search bar for quick, personalized answers.

Search: Search the QuickBooks Online knowledge base directly. If you can't find what you need, select Contact Us and choose a method:

Start a chat with a support expert (available weekdays, 8 AM to 9 PM ET; Saturday, 9 AM to 6 PM ET).

Request a Callback from the next available expert (available weekdays, 9 AM to 8 PM ET).

Ask the community to get help from other QuickBooks users.

Phone: If you prefer calling, the general QuickBooks support number is 1-855-200-2880 // 𝟭(𝟴𝟱𝟱)𝟮𝟬𝟬-𝟮𝟴𝟴𝟬 (available weekdays, 8 AM to 10 PM ET; Saturday & Sunday, 8 AM to 6 PM ET).

Once you've settled on the right QuickBooks application for you, consider sharing your data files with us. With QBO, files stored in one user's Windows computer folders are synchronised to the QBO cloud server and then shared with other Windows users. This ensures everyone has identical copies of the file, eliminating the need for backups, restores, or importing accountant copies. To find out more, visit